FAQ.

We’ve put together a list of our most frequently asked questions.

Please get in touch if you have any further questions.

  • Microfibres are a soft-light material made from very thin artificial threads. Common artificial materials are things like polyester, nylon, acrylic, polypropylene and elastane.

  • Nope! Gulp is connected with simple push-fit connections suitable for standard 20 – 22mm internal diameter hoses.

  • Gulp is 91% efficient at removing microplastics and our technology has been independently verified by the University of Glasgow.

  • Gulp is suitable for most regions, but unfortunately not just yet for North America– but we are working on it!

  • Gulp has been extensively tested to last over 10 years and will come with a 2 year guarantee.

    As a company, we are grounded in cradle-to-cradle methodology. Therefore, Gulp has been designed to last as long as possible with components that are easily replaced.

  • For any technical support you will be able to contact our aftersales team via email or our website and we will be happy to help.

  • We’ve got you covered! Gulp will be supplied with the correct plug for your region.

  • The LED light indictor will let you know when it is ready to empty the filter. This will be approximately every 15-20 washes.

  • Gulp is very easy and clean to empty. Simply remove the front filter cup, take off the lid and empty the microfibres. Gulp also comes with a handy cleaning tool to remove any material left inside the filter cup. The filter drains away all the water, so there is no excess water to clean up!

  • Never! Gulp’s self-cleaning technology means that you don’t need to buy replacement filters.

  • Powder, liquid, tabs– take your pick! Gulp will work with any detergent type. You can also continue to use any washing machine descaler or cleaning product as normal – what’s good for your washing machine is good for Gulp!

  • Gulp has been designed to provide the most capturing capacity while minimising the space needed in your home, taking up less space than 2 detergent bottles (L=360mm x W=165mm H=180mm).

  • Gulp only runs for a short time when the washing machine is on and uses a very small amount of energy (30 Watts). Over the course of one year and using an electricity price of £0.50 per kWh then Gulp will cost no more than £0.45 to run.

  • Yes….. but we recommend you have some form of water softener in your household or use descaler regularly as you would to maintain your washing machine.

  • Gulp has undergone extensive product testing and the washing machine will function as normal, on any wash cycle. Gulp also has a clever bypass valve built-in as an extra safety precaution.

  • When your Gulp is delivered next year, we will be accepting returns of microfibres captured by Gulp which will be used for ongoing research or recycled into new products. We will send you details on best practices for returning your collected microfibres nearer the time of product delivery.

    If you are unable to send the microfibres back to us, that’s ok too. Putting them in the bin is much better than down the drain. In the UK and Europe, the majority of landfill is now sealed due to the regulatory requirements in the EU. This means that what goes in doesn’t come out.

  • Wastewater treatment plants are not designed to capture and recycle microplastics. Many microfibres pass through the treatment process to the ocean. Any microfibres capturing during the treatment process is contained within sewage sludge, which is then released back into the environment.

    In the UK 80% of sewage sludge is used on agricultural land as fertiliser, which is now the often-favoured approach. Other popular means of disposal are land compositing and incineration.

    Capturing microplastic pollution at the source gives us the best chance to tackling the problem.